1. Information we collect
We may collect the following types of personal and technical information:
- Name, email address, company name, and contact information
- Login credentials and user preferences
- Sales order details and associated documentation access
- QR code scans and related activity logs
- Browser, device type, IP address, and usage data
2. How we use your information
Your information may be used to:
- Provide access to job and order documentation
- Authenticate users and manage accounts
- Respond to inquiries and provide customer support
- Improve website functionality and user experience
- Send order updates, system alerts, or other service-related communication
- Comply with legal obligations or protect our legal rights
3. Cookies and tracking technologies
We use cookies and similar technologies to:
- Maintain session data
- Track platform usage
- Improve site performance and analytics
You can adjust your browser settings to refuse cookies, but some features may not function properly.
4. How we share your information
We do not sell or rent your personal information. We may share data with:
- Trusted third-party service providers (e.g., hosting, analytics, authentication)
- Regulatory bodies or authorities when legally required
- Internal staff and technical partners for support and system maintenance
5. Data security
We implement appropriate technical and organizational measures to protect your data, including:
- Secure servers and encrypted storage
- Role-based access control
- Regular system monitoring and audits
6. Data retention
We retain personal data as long as necessary to fulfill the purposes for which it was collected, including compliance with legal, regulatory, or contractual requirements.
7. Your rights and choices
You have the right to:
- Access and update your personal information
- Request deletion of your account or data
- Opt out of non-essential communications
- Withdraw consent where applicable
To make a request, please contact us using the details below.
8. Third-party links
Our platform may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their policies before interacting with them.
9. Changes to this policy
We may update this Privacy Policy from time to time. All changes will be posted on this page with the updated effective date. Continued use of our services after changes implies acceptance of the revised policy.
